ABOUT
Our Structure and Participants
Clear, transparent, and focused on practical reform.
Learn How We Operate
The Home Buying and Selling Council (HBSC) website is currently operated by Designs on Property Ltd (Company No. 05294873). A Community Interest Company is in the process of being established.
Working Together Across the Industry
Home moving involves many people - and real progress happens when they work together.
Our structure brings together experts from across the industry in a single collaborative space, helping us deliver practical, evidence-led improvements.
Leadership and Oversight
Co-chaired by Kate Faulkner OBE and Beth Rudolf, who guide strategy and ensure our work is practical, transparent, and grounded in real experience.
Kate Faulkner OBE
Providing the best residential property content to educate consumers on how to carry out property projects
Beth Rudolf
Collaborating to improve the home moving process in England and Wales
Steering Group
The Steering Group is where collaboration becomes action.
Members meet regularly to review progress, share expertise, and make sure HBSC projects stay practical, balanced, and rooted in what works in real life.
Regulators and Government Partners
Trade and Professional Bodies
Industry Networks and Data Organisations
Delivering Change Through Collaboration
Real change requires focus.
Our specialist teams work on the areas where collaboration can make the biggest difference - testing ideas, sharing insight, and creating solutions that support consumers and professionals alike.
Engagement Team
brings together policy experts to discuss how we can support government changes required to make home moving faster, more certain, and less stressful
Lucie Allen
Process Team
Focuses on improving the current end-to-end journey and reducing duplication.
Mairead Carroll
Communication Team
Oversees messaging, consumer resources, PR, and cross-sector communication.
Marion Ellis and Kate Eady
New Developments Team
Discusses and reviews new developments such as digitisation of property data
Team Leader to be confirmed
Industry Participants
The HBSC’s wider participants include professional and trade bodies, consumer organisations, and companies committed to improving the home-moving process.
They share insight, test ideas, and provide feedback to ensure reforms are practical and effective.
Participants include:
- Estate agents and conveyancers
- Surveyors and valuers
- Lenders and brokers
- Technology and data providers
- Consumer organisations and trade bodies (take out and trade bodies)
Participation is open to any organisation that shares our commitment to improving the experience.
Get Involved
Clear Principles for Decision Making
Good collaboration needs clear guardrails.
Our practises set out how we meet, make decisions, and stay accountable - ensuring the HBSC remains transparent, fair, and focused on the public good.
Thank You to Our Contributors
We couldn’t do this without you.
Thank you to every organisation and individual who shares their knowledge, time, and energy to help make home moving better for everyone.